8bd88 Privacy Policy – How We Handle Your Data

1.1 Registration and Account Data

When you create an 8bd88 account, we collect the following information that you provide directly:

• Full name as it appears on your official identification document.
• Date of birth, collected to verify that you are aged 21 or above.
• Mobile phone number registered in Bangladesh, used for account verification and OTP delivery.
• Email address, used for account communications, security alerts and promotional messages where you have opted in.

1.2 Usage and Technical Data

When you access and use the 8bd88 platform, our systems automatically record technical information including:

• IP address and approximate geographic location at the time of login.
• Device type, operating system version, browser type and screen resolution.
• Session duration, pages visited, games played, bets placed and time-stamped activity logs.

1.3 Payment and Transaction Data

When you make a deposit or request a withdrawal, 8bd88 records the transaction amount, date and time, the payment method used (e.g. bKash, Nagad, Rocket or bank transfer), and the reference numbers generated by your payment provider. 8bd88 does not store full mobile wallet PINs, full bank account numbers or card numbers. Payment credentials are handled by your payment provider directly and are not stored on 8bd88 servers.

2.1 Lawful Purposes

8bd88 processes your personal data only for the following lawful purposes:

• Account creation and management, including identity verification and KYC compliance.
• Processing deposits, withdrawal requests and payment reconciliation.
• Delivering the services you request, including sports betting, casino games and promotional bonuses you have actively claimed.
• Responsible gaming monitoring, including detection of potentially problematic gambling patterns and application of player-requested limits.
• Customer support, including responding to queries, resolving disputes and processing complaints.

2.2 Marketing Communications

8bd88 may send you promotional communications about bonuses, new game launches and platform updates if you have opted in to receive them at the time of registration or through your account settings. You may unsubscribe from marketing communications at any time by contacting 8bd88 customer support. Unsubscribing from marketing does not affect essential account communications such as withdrawal confirmations, security alerts or responsible gaming notifications.

3.1 No Sale of Personal Data

8bd88 does not sell, rent or trade your personal data to any third-party advertiser, data broker or marketing network. Your data exists to provide you with a better, safer gaming experience — not to be monetised outside of that purpose.

3.2 Limited Third-Party Disclosure

8bd88 may share your personal data with a limited set of third parties only where strictly necessary:

• Payment processors (bKash, Nagad, Rocket, Upay and partner banks) — solely to execute and verify financial transactions.
• Identity verification service providers — to confirm age and identity as required for account compliance.
• Regulatory or law enforcement authorities — only when required to do so by applicable law, court order or regulatory directive.

4.1 How Payment Data Is Handled

All payment transactions on 8bd88 are processed via licensed payment service providers. When you initiate a deposit or withdrawal using bKash, Nagad, Rocket, Upay or a bank transfer, the actual authentication of that transaction (including any PIN, OTP or bank credential entry) takes place entirely within the payment provider's own secure environment. 8bd88 receives only a confirmation reference and the transaction amount — it never intercepts, stores or transmits your mobile wallet PIN or bank login credentials.

4.2 Fraud Prevention

8bd88 employs automated fraud detection systems that monitor transaction patterns for signs of money laundering, bonus abuse, account takeover attempts or other financial crime. Where suspicious activity is detected, 8bd88 reserves the right to freeze the affected account pending investigation, request additional identity documentation, and report the activity to relevant authorities where required by law. These measures exist to protect all legitimate players on the platform.

5.1 Types of Cookies Used

8bd88 uses the following categories of cookies when you access the platform:

• Essential cookies: Required for the platform to function — these enable login sessions, game state preservation and payment flow continuity. These cannot be disabled without breaking the platform.
• Analytics cookies: Used to understand how players navigate the platform — which pages are visited most, where sessions end, and which features are used. This data is aggregated and anonymised.
• Preference cookies: Store your platform settings such as language preference and display options between sessions.

5.2 Managing Cookies

You can manage non-essential cookies through your mobile browser settings. Most modern browsers allow you to block third-party cookies, clear existing cookies, or be notified before a cookie is stored. Please note that disabling essential cookies will impair your ability to log in and use the 8bd88 platform. Clearing cookies will log you out of your current session.

6.1 How Long We Keep Your Data

8bd88 retains your personal data for as long as your account remains active and for a reasonable period thereafter to comply with legal obligations, resolve disputes and enforce our agreements. Transaction records and identity verification documents are retained for a minimum period consistent with applicable financial record-keeping regulations. If you request account closure and deletion of your personal data, 8bd88 will action your request within a reasonable timeframe, subject to any data that must be retained to satisfy a legal obligation. You will be notified of the outcome of your deletion request via the contact details associated with your account.

7.1 Rights You Hold

As a user of the 8bd88 platform, you hold the following rights with respect to your personal data:

• Right of access: You may request a copy of all personal data 8bd88 holds about you.
• Right of rectification: You may request correction of any inaccurate or incomplete personal data.
• Right of erasure: You may request deletion of your personal data, subject to legal retention obligations.
• Right to restrict processing: You may ask 8bd88 to limit how it uses your data in certain circumstances.
• Right to object: You may object to your data being processed for marketing purposes at any time with immediate effect.

7.2 How to Exercise Your Rights

To exercise any of the rights listed above, contact the 8bd88 support team using the email address displayed in the footer of this page. Please include your registered account username or mobile number so we can locate your account records promptly. 8bd88 will acknowledge your request within a reasonable period and aim to fulfil it within the timeframe required by applicable law. Identity verification may be required before processing certain requests in order to protect your account from unauthorised access by a third party.

8.1 Technical Safeguards

All data transmitted between your device and the 8bd88 platform is encrypted using SSL (Secure Sockets Layer) technology. Player account data, identity documents and payment records are stored on access-controlled servers that are not publicly accessible. Access to player data within 8bd88 is restricted to authorised personnel only, on a strict need-to-know basis. All staff with access to personal data are subject to confidentiality obligations.

8.2 Data Breach Response

In the event of a data security incident that materially affects your personal data, 8bd88 will notify affected users as promptly as practicable through the contact details associated with their account. The notification will describe the nature of the incident, the categories of data affected and the steps being taken to address it. 8bd88 maintains an internal incident response process to detect, contain and remediate security incidents in the shortest possible timeframe.

9.1 21+ Only Policy

The 8bd88 platform is strictly for adults aged 21 years and above. We do not knowingly collect personal data from any individual under the age of 21. If we become aware that personal data has been provided by a person under 21, that account will be closed immediately, all associated data will be deleted as promptly as practicable, and any deposited funds will be returned to the originating payment method subject to identity confirmation. If you believe a minor has registered an account using your details, contact 8bd88 support immediately.

10.1 Right to Amend

8bd88 reserves the right to update or amend this Privacy Policy at any time. When we make material changes, the "Last updated" date at the top of this page will be revised accordingly. Continued use of the 8bd88 platform after a policy update constitutes acceptance of the revised policy. We recommend reviewing this page periodically so you remain informed of how your data is being handled. If you have questions about any change, contact our support team using the email in the footer.